Dr. Mariam Shebaya
Principal at Mpact Consulting & Coaching
Dr. Mariam Shebaya helps organizations, small businesses, teams, and individuals develop, learn, and grow. As an Industrial/Organizational Psychologist, Organization Development Consultant, and Executive Coach, she focuses her expertise on the fields of Leadership and Organization Development.
Mariam has been active in the executive development and consultancy fields since 2005, and executive coaching since 2009. Her clients range from individuals and entrepreneurs to NGOs, business start-ups, and large multinationals. She has worked with clients from the UK, USA, Russia, India, Bulgaria, Cyprus, Czech Republic, Egypt, Saudi Arabia, and the Lebanon. Mariam is also a member of Duke Corporate Education’s (London, UK) Global Learning Resource Network.
Qualifications
- Ph.D. in Industrial/Organizational Psychology from Aston University, Birmingham, UK. – Focus on Leadership Development and Developmental Readiness.
- Personal Performance Coaching Diploma from The Coaching Academy, London, UK. – Focus on personal performance, confidence building, and work-life balance.
- Corporate and Executive Coaching diploma from The Coaching Academy, London, UK. – Focus on career coaching, team coaching, conflict resolution, 360-degree feedback, and start-ups.
- Neuro-Linguistic Programming (NLP) Practitioner from The Coaching Academy, London, UK. – Focus on changing unproductive patterns of work or behavior, and commitment to excellence and performance.
- M.B.A. in Business Administration from the Lebanese American University, Beirut, Lebanon. – Focus on Management. Thesis topic: Using Chatting as an Educational Tool.
- B.S. in Computer Science from the American University of Beirut, Lebanon.
Professional Associations
- Member & ad-hoc reviewer, Academy of Management
- Professional member & ad-hoc reviewer, Society for Industrial/Organizational Psychology
- Member, International Leadership Association
- Member, Association for Psychological Science
- Professional Member & Coach, Association for NLP
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Approach & Beliefs
Developing people… Enhancing well-being and performance
The 
Approach
Every individual and every organization is unique. Each deserves a uniquely tailored approach to facilitate their way forward. The Mpact way is about facilitating individual and organizational development through active listening and support. We work with clients to understand what they are trying to achieve. We work within the culture of the organization, applying and sharing our knowledge and expertise in Industrial/Organisational Psychology and other areas. We then help you achieve your goals and targets. It is not about “best practices”, but about the best fit for you.
Beliefs
- Development is lifelong and ongoing. There is no minimum or maximum age, no limit as long as the readiness and willingness to develop is there.
- Every person and organization has unlimited potential and creativity. There is no limit to what individuals and organizations can do as long as they have the willingness to try.
- We can only help people, teams, organizations and systems help themselves. The client is the expert, we the facilitators.
- Willingness is everything. Willingness to change, to move forward, to be helped. We jointly diagnose, jointly agree on what kind of help is needed, jointly explore options, then jointly find and implement solutions.
Partners & Associates
In order to offer clients the best service possible based on their specific needs and contexts, we often partner with other consultants, coaches, and trainers who are experts in their fields and who complement our skills and expertise. Some of our partnerships/associations include:
Grojean Kirst Associates, Inc., Texas, USA
Grojean Kirst Associates provide leadership consulting and training services for top-level management in various industries. Through strategic partnerships and relationships, they develop a deep understanding of the unique challenges and opportunities within each organization and leverage the experience and capabilities of their associates to create long-term sustainable solutions.
We work in association with Grojean Kirst Associates to provide leader and executive development, consulting, and training as well as executive coaching. We focus on Strategic Thinking as a core leadership competency. We also work with clients to ease leadership role transitions within the organization. Various assessments are used such as the NEO-PDR (Personality Assessment), the Hogan Development Survey (HDS), the Thomas-Kilman Conflict Mode Instrument (TKI), and others.
Duke Corporate Education, London, U.K. is a global learning and development company that uses innovative and flexible learning methods, processes, and educators to help organizations achieve their goals. Duke CE educates and develops people at every level so that they can contribute to business success. They have three areas of practice: Programs, Advisory Services, and Learning at Work.
Duke CE draws on business school and university faculties around the world as well as coaches, facilitators, actors, consultants, industry experts, retired executives, and others that form their Global Learning Resource Network (GLRN).
Sarah P. Shebaya, Protocol & Etiquette Consultancies
Sarah P. Shebaya is an inter-cultural communication trainer, coach, and consultant on Protocol & Etiquette. She is a Certified Protocol Professional (CPP), the highest professional designation earned in the field of Protocol. Sarah works with governments, businesses, and individuals. She is also an active board member and volunteer for several organizations working with economic education and community amelioration.
She is also a Certified Mediator for business disputes, encouraging the alleviation of the burden of the judicial system. She is now a practicing mediator.
Where protocol, understanding of cultural differences, and business etiquette are needed, we partner with Sarah to provide you with top-of-the-line training!
Services offered include:
- Business Protocol and Etiquette
- Intercultural Communication
- Etiquette Around the World
- Hosting and Receiving Business Delegations and Traveling for Business
- Protocol Services
Diana Seyouri, Organization Development Consultant
Diana is the Managing Director of SelfStir Limited (UK). She has joined collaborative forces with Mpact Consulting & Coaching in Lebanon as an Organizational Development Consultant. She has over 20 years of work experience, including 10 years of experience in OD. She helps organizations become highly effective at the organization-wide level, the team level & the Individual/Leadership level. She has worked with large organizations across the MEA, carrying out organizational diagnosis, executive coaching, leadership development initiatives, team building, team leadership development, design & implementation of performance management systems, organizational culture (design, development & alignment), & Internal HR development. Diana spent 8 years as a faculty member at LAU, AUB & the American University of Sharjah. She holds a Bachelor’s degree in Marketing from Bentley University (1991) & a Master’s degree in International Business from Boston University (1995).
Denkine M’HIR, Human Resources Consultant
Denkine is the co-founder and Senior Director at SelfStir Limited (UK). She has over 10 years of experience working for multinational organizations. She began her career in the field of Global Mobility at Motorola, which gave her exposure to many facets of HR. With this experience, Denkine moved to a leadership role within International Human Resources Management in a multi-billion dollar organization, leading the team and managing the movement of over 1,500 members of the organization including executive management, middle management, and technical teams across the United States, Europe, Middle East, Africa and parts of Asia. Her role required her to integrate organizational culture and values with processes, policies, and systems aligned to her department KPI’s, leading her to focus on organizational design and coaching to successfully achieve initiatives. Her transition into Organizational Development and Coaching was a natural progression that stemmed from the passion to build a highly performant organization, not only from an HR perspective but also from a holistic view of the Organization. Denkine was born in Tunisia and has lived and worked in over 10 countries across 4 continents. She is fluent in English, French, Arabic, and Spanish.
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